CVE-2020-36926
SmarterTools SmarterTrack 7922 -Information Disclosure
Description
SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.
INFO
Published Date :
Jan. 16, 2026, 12:16 a.m.
Last Modified :
Feb. 9, 2026, 3:12 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | HIGH | 83251b91-4cc7-4094-a5c7-464a1b83ea10 | ||||
| CVSS 3.1 | HIGH | [email protected] | ||||
| CVSS 3.1 | MEDIUM | [email protected] | ||||
| CVSS 4.0 | MEDIUM | 83251b91-4cc7-4094-a5c7-464a1b83ea10 | ||||
| CVSS 4.0 | MEDIUM | [email protected] |
Solution
- Restrict access to the search form endpoint.
- Apply available vendor patches or updates.
- Review agent identification data handling.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2020-36926.
| URL | Resource |
|---|---|
| https://www.exploit-db.com/exploits/50328 | Exploit |
| https://www.smartertools.com/ | Product |
| https://www.smartertools.com/smartertrack | Product |
| https://www.vulncheck.com/advisories/smartertools-smartertrack-information-disclosure | Third Party Advisory |
| https://www.exploit-db.com/exploits/50328 | Exploit |
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2020-36926 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2020-36926
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2020-36926 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2020-36926 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
Initial Analysis by [email protected]
Feb. 09, 2026
Action Type Old Value New Value Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N Added CWE NVD-CWE-noinfo Added CPE Configuration OR *cpe:2.3:a:smartertools:smartertrack:10.0:*:*:*:*:*:*:* *cpe:2.3:a:smartertools:smartertrack:14.0:*:*:*:*:*:*:* Added Reference Type CISA-ADP: https://www.exploit-db.com/exploits/50328 Types: Exploit Added Reference Type VulnCheck: https://www.exploit-db.com/exploits/50328 Types: Exploit Added Reference Type VulnCheck: https://www.smartertools.com/ Types: Product Added Reference Type VulnCheck: https://www.smartertools.com/smartertrack Types: Product Added Reference Type VulnCheck: https://www.vulncheck.com/advisories/smartertools-smartertrack-information-disclosure Types: Third Party Advisory -
CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0
Jan. 20, 2026
Action Type Old Value New Value Added Reference https://www.exploit-db.com/exploits/50328 -
New CVE Received by [email protected]
Jan. 16, 2026
Action Type Old Value New Value Added Description SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers. Added CVSS V4.0 AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N Added CWE CWE-497 Added Reference https://www.exploit-db.com/exploits/50328 Added Reference https://www.smartertools.com/ Added Reference https://www.smartertools.com/smartertrack Added Reference https://www.vulncheck.com/advisories/smartertools-smartertrack-information-disclosure